Is it really 100% free? Is there a catch?
This is a very common question. The answer is, “There is NO catch.” Our services are available at zero charge to you! There are no hidden fees or inflated prices when you book your trip with Suitcase and a Dream. You will pay no more than if you booked directly with each vendor. As an added bonus, you may even pay less due to our ability to apply promotions and discounts as applicable. You will receive a knowledgeable travel professional dedicated to crafting a fabulous vacation tailored to your specific dreams. We receive a small commission from our vendors after you travel. Our services really are FREE to you!
Why should I book through your agency when I can book directly with the destination myself?
The bottom line is this…our agents work for YOU. You will work directly with an agent specifically focused you your vacation, someone dedicated to the process of planning your trip. We monitor our vendors’ promotion announcements daily and are ready to apply any savings that we can to your trip, ensuring that you receive the best value possible. When promotions are released, it is not uncommon for us to have saved our clients hundreds or even thousands of dollars while they are sleeping or at work.
The extra time we invest in creating the best value for you will make clear a world of difference between taking a trip and experiencing an amazing vacation! We are able to take advantage of the largest array of promotional inventory due to our commitment to forging meaningful relationships with many vacation destinations.
One other thing to note is this: you may plan a vacation once a year. We plan vacations every single day. We can take the guesswork out of the process. No matter where your dream takes you, our experience makes all the difference!
How are payments processed?
All reservations are made through the vendor. If it’s a Disney vacation, your card statement will reflect charges from Walt Disney Travel Company, Disney Cruise Line, Adventures by Disney, etc. just as if you made them directly yourself. We will review your deposit and final payment due date as well as other important dates that apply to your specific reservation. We never hold or credit any payments into our accounts for any purpose.
I’ve read about lots of tips, tricks, and deals. I want them! What do you do for that?
There is so much information available to you on message boards, travel blogs, podcasts, books, and websites. Not all of the information you read or hear is accurate or legitimate. Misinformation runs rampant in the travel industry. This is yet another reason to utilize our Dream Team of agents. We stay abreast of the latest news directly from our vendors. You are getting the assistance of travel professionals with many years of planning experience.